Support
Welcome to 99FAB Support Hub!
For all your inquiries and assistance needs, our support team is here to help. To get started, simply fill out the form below with your details and message. We strive to provide prompt and helpful responses to all your queries.
Before reaching out, we encourage you to explore our Live Chat feature located at the bottom right corner of your screen. Our AI chatbot, "Lyro," is available to provide instant answers to many common questions. Additionally, our comprehensive FAQ section covers a wide range of topics and may already have the information you're looking for.
If your query is related to an existing order, please ensure to include the order ID in the designated field. If you've forgotten your order ID, kindly refer to your order confirmation email or check your spam folder. For shipping-related inquiries, remember to check your email for tracking details before contacting us. Providing the order ID will help us assist you more efficiently.
Please note that our support page is intended for registered customers with at least one valid order. If your query pertains to a specific product or requires further assistance, we recommend visiting our Contact Us page for personalized support.
Thank you for choosing 99FAB! We look forward to assisting you.
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Submit Your Query Hassle-Free and Receive Assistance Directly to Your Inbox! Remember to Check Your Email, Including Spam Folder, for Updates.
Only for registered customers with at least one valid order. For other inquiries, please visit our Contact Us page.
Our support is available Monday to Friday from 10:00 AM to 5:00 PM PST.
Average Response Time: 12 to 48 working hours.
Please note that we only provide support via email at hello@99fab.com and do not offer assistance over the phone.