HOW LONG DOES DELIVERY TAKE?
Following our processing time of 2-5 business days and all orders are delivered within 15 to 35 days depending on your geographical location. Due to the high demand on some of our most popular products, please allow 3-5 weeks for delivery. If your order hasn’t arrived in the estimated delivery times, please contact our support team at "email@example.com".
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
CAN YOU PROVIDE ME WITH A TRACKING NUMBER?
All tracking number will be emailed to the customer as soon as the tracking information becomes available. Due to high-season demand, our support staff may be delayed in delivering you the tracking information, if you haven't received your tracking number within 10 days of purchase please contact us at "firstname.lastname@example.org".
COVID19: All shipping company are facing transit delay for covid19. Delivery may take longer time than regular.
As many of you are aware, Chinese New Year is right around the corner! Chinese New Year, or Spring Festival, is the most important holiday observed in China for cultural and historical reasons. Spring Festival indicates the beginning of Spring, and the start of a new year, according to the Chinese lunar calendar.
Chinese New Year 2023 will be observed on Sunday, January 22, 2023. Mostly, the Chinese New Year festival period lasts for 16 days, starting from Chinese New Year's eve to the Lantern Festival. In 2023, the Chinese New Year festival will begin on January 22nd and go on till February 4th. All Chinese factory and warehouse workers will be on holiday from January 21st to February 4th.
As a result, all our Chinese warehouse shipments will be on hold from 21st January to 4th February 2023. Any order place on or after 21st January will ship on 5th February 2023.
This will affect only our Chinese warehouses. All other warehouses in the US located in Salt Lake City, Las Vegas, California, Wyoming, Texas, Florida, and New York will operate normally.
Q1: How to find which product will be ship from a Chinese warehouse?
Ans: On the final checkout if you find any shipping transit time of more than 15 days then it will ship from the Chinese warehouse.
Q2: Does all other warehouses shipment will be normal?
Ans: Yes, if you see any shipping transit time on final checkout less than 15 days then it will be delivered on time from the US warehouse.
- Standard Free Shipping (3-7 working days): $0.00
- Residential Curbside Delivery (5-9 working days): $50.00
Q3: If I still place an order with a transit time of more than 15 days what will happen?
Ans: If you place an order with a transit time of more than 15 days between 21st January to 4th February 2023 then it means the item will ship from the Chinese warehouse. And the order will ship from the Chinese warehouse on or after 5th February 2023.
- Free Shipping ( 15 to 28 working days ): $0.00
- USPS Tracked Shipping (10 to 20 working days): $9.99
All our warehouses in the US, UK, Taiwan will operate normally on time without any delay.