99fab llc

Shipping & Returns


99FAB offers FREE shipping on ALL orders to the USA. No minimum purchase is required for most of the items. Enjoy Free Shipping!

For specific details of shipping criteria, please check individual product page. Not all of our products ships to international locations. Most of the products ship to USA only. Once you add to cart any item go to final checkout to see if there is a shipping option to check international shipping. Please follow the on-screen details of shipping options to determine the accurate shipping time.

Best Practice: Add to cart any item and go to final checkout to see the accurate shipping time and cost options.

( Due to COVID19 some emergency item may have shipping cost for fast shipping. Please check in the product description for details)

International Buyers Notice

We would like our international customers to know when shipping orders internationally there may be additional charges incurred when the order is processed through customs. Charges such as import duties, taxes, and other customs charges are not included in the item price or shipping charges. The charges are assessed by the receiving country's customs office and are determined by the listed value of the package. These charges are the buyer's responsibility and are collected by the delivering freight/shipping company. Please do not confuse these with shipping charges from 99FAB LLC.

Important Notice:-

As many of you are aware, Chinese New Year is right around the corner! Chinese New Year, or Spring Festival, is the most important holiday observed in China for cultural and historical reasons. Spring Festival indicates the beginning of Spring, and the start of a new year, according to the Chinese lunar calendar.

Chinese New Year 2023 will be observed on Sunday, January 22, 2023. Mostly, the Chinese New Year festival period lasts for 16 days, starting from Chinese New Year's eve to the Lantern Festival. In 2023, the Chinese New Year festival will begin on January 22nd and go on till February 4th. All Chinese factory and warehouse workers will be on holiday from January 21st to February 4th.

As a result, all our Chinese warehouse shipments will be on hold from 21st January to 4th February 2023. Any order place on or after 21st January will ship on 5th February 2023.

This will affect only our Chinese warehouses. All other warehouses in the US located in Salt Lake City, Las Vegas, California, Wyoming, Texas, Florida, and New York will operate normally.

Q1: How to find which product will be ship from a Chinese warehouse?
Ans: On the final checkout if you find any shipping transit time of more than 15 days then it will ship from the Chinese warehouse.

Q2: Does all other warehouses shipment will be normal?
Ans: Yes, if you see any shipping transit time on final checkout less than 15 days then it will be delivered on time from the US warehouse.

Example:

  • Standard Free Shipping (3-7 working days): $0.00
  • Residential Curbside Delivery (5-9 working days): $50.00


Q3: If I still place an order with a transit time of more than 15 days what will happen?
Ans: If you place an order with a transit time of more than 15 days between 21st January to 4th February 2023 then it means the item will ship from the Chinese warehouse. And the order will ship from the Chinese warehouse on or after 5th February 2023.
    Example :

  •       Free Shipping ( 15 to 28 working days ): $0.00
  •       USPS Tracked Shipping (10 to 20 working days): $9.99


All our warehouses in the US, UK, Taiwan will operate normally on time without any delay.

 

Question: Is it safe to receive a package from any area where COVID-19 has been reported?

Ans: Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low.

REF: WHO ( https://www.who.int/news-room/q-a-detail/q-a-coronaviruses )

As the situation of COVID-19, Currently, we do not have any warehouse closures to report, however, we are seeing 3-5 days delays from several warehouses as they are working around the clock to keep up with the demand due to the Coronavirus. Our handling time will face an extra 3-5 days delay. Many shipping companies including USPS, UPS, Fedex, DHL also may face extra delay from their end. We are not responsible or accountable for any 3rd party shipping companies internal delay for shipping and handling. Please check their correspondent website to learn more about any delay for any specific shipping company. We are sorry for the inconvenience.

For the International customer, we also offer FREE SHIPPING on orders above $75 ( Some items may have exceptions, check individual product page for details.)

Many of our items are sourced in bulk from global suppliers, so our products usually take between 15-45 days to arrive, though in extremely rare circumstances can take longer. Delivery on all items is included in the price.  Don't be alarmed if you don't receive all items in a large order at once, we don't like to keep our dear customers waiting so we send each item as and when it arrives. 
Shipping is via local postal services once dispatched from the origin, and hence shipping times can vary seasonally.

Standard shipping is $2.99 to $7.99 (Depends on cart total) worldwide per item with the exception of promotions that offer FREE SHIPPING. Because all of our products are shipped directly from our suppliers all items are shipped out separately unless you buy two or more of the same product. 

Delivery Address

Delivery address cannot be changed after an order has shipped. Please carefully review the shipping address before completing your order. 

Return policy

Returns accepted if product not as described within 14 days of delivery for a full refund, buyer pays return shipping. Items should be returned in their original product packaging. Please include your contact information so we can contact you once we receive the returned order.

When you receive a product that was bought and paid for on our site, and you find it is not as described or you do not receive, you can contact us to resolve these problems (according to the specific product set of returns guarantees). You will then be able to request a full refund and return the item, or keep the item and agree to a partial refund. Please note buyer pays return shipping

Please note: Once the item is loaded onto the truck, you give up all right and title to the item. Delivery personnel is not authorized to return the item to you. Even if you choose to return your purchase, the item cannot be reclaimed.

Shipping Method

All of the items will be shipped out within 2-5 working days upon cleared payment (except Weekends and Holidays)
We usually ship items by UPS, USPS, China Air post, HongKong post, EMS,  DHL and you will have a tracking number.
Approximate shipping time to different regions as follows:

Delivery time is approximately 15–25 working days in most of USA, Canada and UK destinations.

Note: Once the order is handed over to the shipping partner/courier, we have no control over delays they might encounter during the shipping time frame. 

Destination & Approx. Delivery  Time

  • United States / Canada (15-25 working days ) [ For some products 3-7 working days ]
  • United States DHL  (6-13 working days )
  • Canada DHL  (7-15 working days )
  • United Kingdom/ Australia (19-28 working days)
  • Brazil/ South America/ Italy (May take up to 4-6 weeks due to customs inspection)
  • France/ Spain/ Germany/ Eastern/ Western Europe/ Other countries (May take up to 3-4 weeks due to customs inspection)

The information is provided by the shipping company. Note that delivery time may vary, particularly during strict customs check and periods. Shipping time via EMS: 5-8 working days.

If your order hasn’t arrived at the estimated delivery times, please contact our support team at "support@99fab.com".

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

 

  

  • Items sold by 99fab.com that are marked '2day shipping' on the product page are eligible.
  • 2 Day Shipping only available for eligible Continental U.S address only.
  • In your cart, if you have multiple items with eligible Continental U.S shipping address and 2day shipping marked item. Then all your eligible item will ship via the "2day Shipping" method and rest item will ship via standard shipping method.
  • Nearly all addresses in the continental U.S is eligible., except those marked as ineligible below.
  • If the item you're ordering is out of stock or unavailable to ship immediately, the shipping method time starts when the item ships. For example, it will take two business days after an item ships to reach you with Two-Day Shipping.
  • We may ship products by ground or air; our shipping speeds don't correspond to any carrier-branded shipping services.
  • If available, Saturday or Sunday delivery will be specified on the product page and/or during checkout. Otherwise, our shipping methods apply to business days only, not on weekends or holidays.
  • Addresses in Alaska, Hawaii, and Puerto Rico needs (3-7 business days) under Two-Day Shipping method.
  • Ineligible Address
    • Addresses in the U.S. territories, possessions, protectorates (other than Puerto Rico).
    • International destinations.

 

Tracking Number

All tracking number will be emailed to the customer as soon as the tracking information becomes available. Due to high-season demand, our support staff may be delayed in delivering you the tracking information, if you haven't received your tracking number within 10 days of purchase please contact us at "support@99fab.com".

You can track your order here Track Your Order

More Info

Your purchases may come from various locations and may arrive at you in more than one package. We try our best to only send you one package. 


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