American village square pendant creative living room light

Shipping & Returns

99FAB  offers FREE shipping on ALL orders to USA, Canada & UK, no minimum purchase. Enjoy Free Shipping!

For the International customer, we also offer FREE SHIPPING on all orders above $75

Many of our items are sourced in bulk from global suppliers, so our products usually take between 15-45 days to arrive, though in extremely rare circumstances can take longer. Delivery on all items is included in the price.  Don't be alarmed if you don't receive all items in a large order at once, we don't like to keep our dear customers waiting so we send each item as and when it arrives. 
Shipping is via local postal services once dispatched from the origin, and hence shipping times can vary seasonally.

Standard shipping is $2.99 to $7.99 (Depends on cart total) worldwide per item with the exception of promotions that offer FREE SHIPPING. Because all of our products are shipped directly from our suppliers all items are shipped out separately unless you buy two or more of the same product. 

Delivery Address

Delivery address cannot be changed after an order has shipped. Please carefully review the shipping address before completing your order. 

Return policy

Returns accepted if product not as described within 14 days of delivery for a full refund, buyer pays return shipping. Items should be returned in their original product packaging. Please include your contact information so we can contact you once we receive the returned order.

When you receive a product that was bought and paid for on our site, and you find it is not as described or you do not receive, you can contact us to resolve these problems (according to the specific product set of returns guarantees). You will then be able to request a full refund and return the item, or keep the item and agree to a partial refund. Please note buyer pays return shipping

Please note: Once the item is loaded onto the truck, you give up all right and title to the item. Delivery personnel is not authorized to return the item to you. Even if you choose to return your purchase, the item cannot be reclaimed.

Shipping Method

All of the items will be shipped out within 2-5 working days upon cleared payment (except Weekends and Holidays)
We usually ship items by China Air post, HongKong post, EMS, UPS, DHL and you will have a tracking number.
Approximate shipping time to different regions as follows:

Delivery time is approximately 15–25 working days in most of USA, Canada and UK destinations.

Destination & Approx. Delivery  Time

• United States / Canada (15-25 working days ) [ For some products 3-7 working days ]
• United States DHL  (6-13 working days )
• Canada DHL  (7-15 working days )
• United Kingdom/ Australia (19-28 working days)
• Brazil/ South America/ Italy (May take up to 4-6 weeks due to customs inspection)
• France/ Spain/ Germany/ Eastern/ Western Europe/ Other countries (May take up to 3-4 weeks due to customs inspection)

The information is provided by the shipping company. Note that delivery time may vary, particularly during strict customs check and periods. Shipping time via EMS: 5-8 working days.

If your order hasn’t arrived at the estimated delivery times, please contact our support team at "support@99fab.com".

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Tracking Number

All tracking number will be emailed to the customer as soon as the tracking information becomes available. Due to high-season demand, our support staff may be delayed in delivering you the tracking information, if you haven't received your tracking number within 10 days of purchase please contact us at "support@99fab.com".

You can track your order here Track Your Order

More Info

Your purchases may come from various locations and may arrive at you in more than one package. We try our best to only send you one package. 

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Why shop with 99fab

At 99FAB we know what it takes to provide excellent products and service that makes the shopping experience satisfying, safe and enjoyable.

✔ TRACKED SHIPPING - most of our orders are delivered ahead of schedule and always in excellent condition!

✔ IN STOCK NOW - every item you put in your cart is in-stock now and ready to ship!

✔ BEST IN CUSTOMER SERVICE - we take pride in our business, read our reviews and see why our customers love us!

✔ WE PROTECT YOUR PRIVACY - we will never sell or trade your contact information! Check our Privacy Policy

✔ SAFE AND SECURE TRANSACTIONS - we use the most secure payment gateway on the net - shop with confidence!

✔ LOWEST PRICES - save 50% - 70% off the Manufacturer's Suggested Retail Prices (MSRP) every day!

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99FAB Security

The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that ALL companies that accept, process, store or transmit credit card information maintain a secure environment.

     

 

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